So I've spent the last three weeks working with people in India who say they are cleaning my two PC's which have Windows XP. I've paid $279 for a one-year protection through calling them when there's a problem. I have gotten a refund, as nothing works. On the desktop I have lost Microsoft Office and I actually got through to God (Microsoft) and they tried to reload, unsuccessfully. So I am in dire shape and may have to make the jump to two new computers. My legal cases require...something. I've backed up everything but not yet read how to preserve the email lists and emails themselves.
But in the process I went through two or three days when I believed the one company was fraudulent. And of course they controlled my computer during the sessions. So I started changing some passwords. When I did this with my Schwab account they sent me a "token" which spits out a 6-digit random (?) number to type in when you try to log into your Schwab account -- which you type in right after your password (no space).
Actually, that additional speed bump is a good thing. Like living 6 hours away from the casino rather than next door.
